About Us — PrimeGYM

Our Story

Built by Fitness Enthusiasts, for Fitness Entrepreneurs

PrimeGYM was founded in 2019 with a single mission: make running a gym as effortless as working out. We saw gym owners drowning in spreadsheets, paper registers, and missed payments — and we knew technology could fix it.

Today, PrimeGYM powers over 5,000 gyms and yoga centers across India, helping owners save time, increase revenue, and deliver a better experience for their members.

🌟 Our Mission

Empower every gym owner with enterprise-grade tools at affordable prices.

👁 Our Vision

Become the operating system for every fitness business in India and beyond.

🤟 Our Values

Simplicity, reliability, and customer-first thinking in every decision we make.

🔧 Our Promise

99.9% uptime SLA, 24/7 support, and continuous innovation — always.

Why PrimeGYM

What Sets Us Apart

We combine cutting-edge technology with deep fitness industry knowledge to build tools that actually work.

Smart Door Lock Pioneer

The only gym software in India with native smart door lock integration — QR, RFID, and biometric access built right in.

Cloud-First Architecture

Built on enterprise cloud infrastructure with geo-redundant backups, 99.9% uptime SLA, and bank-grade security.

Mobile-First Design

Every feature works perfectly on mobile. Our member apps are rated 4.8/5 on both the App Store and Google Play.

Dedicated Support

Real humans, not bots. Our support team is available via phone, chat, and email to help you succeed.

Fast Setup

Go live in under 30 minutes. Import your existing member data, configure your plans, and you are ready to run.

Data Security

ISO 27001 aligned security practices, encrypted data at rest and in transit, and regular third-party security audits.

Leadership

Meet the Team

Passionate builders who understand the fitness industry from the inside out.

AK

Arun Kumar

CEO & Co-Founder

PS

Priya Sharma

CTO & Co-Founder

MR

Mohammed Rafi

Head of Product

SN

Sneha Nair

Head of Customer Success

About PrimeGYM